Counseling will be conducted by a Marriage and Family Therapist, Psychologist or MFT Associate supervised by a licensed clinician.

* While telephone or video conferencing is a flexible alternative to meeting face-to-face, the patient should be aware of the potential risks to the confidentiality of telehealth treatment sessions. There are a number of situations that could compromise the confidentiality of the therapeutic conversation. For example, someone may listen in on the conversation; or, be in the same room as the patient but outside the view of the camera. Thus, the patient should feel comfortable in the environment where they are receiving services and in setting appropriate boundaries to ensure his or her own privacy.

*Via CAMFT Website 2020

A usual therapy session is 50 minutes long. However, in couples counseling, it is often recommended to do a longer session, for example: 75 minutes or 100 minutes. The fee for longer sessions is prorated, unless a different agreement was made with the therapist. The following represents the fee agreement between The Couples Center and you & your partner.

Fees are due each session, payable by debit or credit card. Fees may be adjusted and reviewed periodically. Failure or refusal to pay for services after a reasonable time could lead to termination of services.

Teletherapy clients are subject to receiving digital invoices to pay for sessions via The Couples Center, or may be required to pay over the phone with their psychotherapists. Only credit and debit cards will be accepted.

The Couples Center is not a contracted provider with any insurance company or managed care organization. Should you choose to use your insurance or get reimbursed by a flexible spending plan, your therapist will provide you with a statement that will facilitate reimbursement by your insurance or employer. Note that we are unable to guarantee whether your insurance will provide payment for the services provided to you.

It is important for the continuity of therapy that you come to all sessions. Since your appointment time is reserved exclusively for you, TCC has a usual cancellation policy of 48-hour. Unless discussed and agreed otherwise with your therapist, if you cancel within 48 hours of the appointment time you will be charged for the session.  

Therapy never involves sexual, business, or any other dual relationships that could impair the therapist’s objectivity, clinical judgment or could be exploitative in nature. If, during the course of your treatment, the therapist or you become aware of other preexisting relationships that may affect your work together, it is important that those will be discussed and resolved ethically.

You have the right to stop counseling at your discretion. We encourage you to discuss your thoughts of termination with your therapist as termination can be a very important part of therapy. Usually, your therapist will recommend that you participate in at least one, or possibly more, termination sessions so you can summarize the work that you've done together.

Your therapist may need to communicate with you by phone or email. Sensitive, clinical information should be discussed over the phone or in-person in order to better assure confidentiality. Please note that potential risks of using electronic communication may include, but are not limited to; inadvertent sending of an e-mail or text containing confidential information to the wrong recipient, theft or loss of the computer, laptop or mobile device storing confidential information, and an interception by an unauthorized third party through an unsecured network.

By writing my name below I acknoledge that I have reviewed and fully understands the terms and conditions of this agreement.